Hope 4 Ur Life Ltd privacy notice
This privacy notice tells you what to expect us to do with your personal information.
What information we collect, use, and why
We collect or use the following information to receive donations or funding and organise fundraising activities:
- Names and contact details
- Addresses
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
When do we collect information?
We collect information from you when you fill out a form or enter information on our site.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information.
Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data.
Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
How long we keep information
We will not retain your personal data for longer than is necessary for the purposes for which it was collected. We have the following data retention period in place:
Contact Form Enquiries: We retain personal data from enquiries made through our contact form for a period of one year after the enquiry has been resolved. This is to allow for any follow-up correspondence. After this period, the data is permanently deleted. For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided below.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your personal information.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the bottom of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Hope 4 Life NI
Units 1, 2 &
5 North City Business Centre
2 Duncairn Gardens
Belfast,
BT15 2GG
hello@hope4lifeni.org.uk
02896 001 707
Last updated
13/10/25